What do you think of when you hear the term “artificial intelligence”? Do thoughts of robots, dystopian Hollywood movies, and images of self-flying cars enter your mind? The reality is much less dramatic, and as a matter of fact, AI is already all around us. From things like; Google Maps, Social Media, and Chat Bots to autocorrect, we are already using Artificial Intelligence daily. Increasingly, more companies are finding the benefits of including AI in their processes, especially when it comes to Human Resources. According to Gartner, early adopters of AI in Human Resources have reported significant improvements. The study showed that organizations that embrace a more personalized approach to employee experience would increase the average employee’s performance by 17%. Some would argue that AI is on its way to disrupting the entire way we look at HR processes and technology. Let’s look at the top 5 benefits of AI and how incorporating these features can enhance your HR Technology.
The Top 5 Benefits of AI in HR technology
1. Automated Scheduling
The days of tedious and inaccurate scheduling processes are coming to an end. In the past, companies have relied on time-consuming and inconsistent manual steps to schedule their workforce. AI has proven to be a solution to these scheduling headaches by automating the processes. Companies who utilize AI for scheduling benefit in many ways, including:
- Reduction in employee downtime
- Improved productivity
- Lesser risk of noncompliance
2. Improved Workforce Forecasting
In addition to the benefits of automating scheduling processes, AI can make your workforce predictions and forecasts more accurate and reliable. By considering data trends from the past and present, AI forecasting can make predictions for the future planning of your workforce. This forecasting leads to more accurate scheduling and optimized schedules that align with business and employee needs and generally leads to a more content and valued workforce.
3. Increased Employee Satisfaction
According to Gallup, employee satisfaction has been proven to drive overall business growth. AI is elevating the employee experience in a few ways. Most notably by the addition of employee self-service. AI enables employees to handle tasks by themselves that otherwise would have required the support of other staff members. With self-service HR portals, employees can view paychecks, request time off, clock in and out, update their data, request schedule changes, and more.
4. Enhanced Communication
Without a doubt, consistent and clear communication has always been vital to a company’s success. In our new world of work, with hybrid and remote work taking center stage, it’s more important than ever to communicate with colleagues within an organization. AI has significantly solved the communication struggle in several ways. Features like chatbots have boosted the efficiency of scheduling interviews, employee self-service tools, virtual assistants, onboarding, candidate sourcing, and more. In addition to chatbots, products like UKG Dimensions offer the ability to send employees proactive alerts. The benefits of consistent connection can be felt throughout an entire company’s workforce.
5. Streamlined Recruiting & Onboarding
Companies that invest in automation for recruiting and onboarding are bound to improve the candidate experience. In a world where employees demand to be heard more now than ever, maintaining a candidate-focused point of view is essential during the recruiting process. Investing in HR technology that uses AI-based recruiting will prove to be time-saving, aid in unbiased recruiting, and improve the candidate experience. Utilizing AI for onboarding gives you the power to keep track of your candidate pipeline while gathering important talent data and analytics. Additionally, AI features will allow you to seamlessly onboard new hires making it easy on both the new employee and the HR department.
Unquestionably, AI is here to stay, and it is shaping the way we work and also the way we manage our workforce. The many benefits of AI in HR technology are easy to see. However, people are still at the core of a successful HR technology strategy. That’s why we partner directly with our clients at Covalence to gain a holistic view of each and every unique project. We specialize in helping our clients achieve a WFM system that runs effortlessly. Are you interested in learning more about incorporating AI features into your HR technology? Reach out to our team of experts today to learn more.